FAQ's
Prescription
Measuring the Frames:
Fame Width | Lens Height | Bridge | Temple Arms | Lens Width |
Measures the entire horizontal front of the frame, from the furthest extended point on either side. | Is the vertical height of the lens. | Is the part that goes across the bridge of your nose—hence the name. | Connect to the front of the frame on either side and rest behind your ear. | Is the horizontal diameter of one lens. Doctors may refer to this as “eye size.” |
Shipping:
Standard Shipping | |
Areas We Ship | Estimated Delivery |
United States | 14-21 Business Days |
Canada | 18-25 Business Days |
- Shipping is currently not available to the following countries/regions:
Europe: Russia, Crimea
Asia: Iran, Syria, North Korea, Uzbekistan, India, Hongkong, Taiwan
Africa: Sudan
South America: French Guiana, Cuba, Venezuela
We will make our best effort to deliver your package ASAP. However, additional time may be required due to issues including invalid addresses and custom clearance problems, or Force Majeure such as COVID-19.
Additional shipping costs may apply for shipments with more than twenty (20) pairs.
How long will it take to receive my eyewear?
All eyewear will take at least 14-21 business days to receive, especially since the majority of our products are customized.
Returns:
Can I return my glasses if I do not like them?
No, All eyeglasses and sunglasses are final sale and can only be returned for exchange within 30 days due to there being manufacture defect with the customized product. All eyewear is thoroughly inspected before shipped.