FAQ's

Prescription 

Measuring the Frames:

Fame Width  Lens Height  Bridge Temple Arms   Lens Width 
Measures the entire horizontal front of the frame, from the furthest extended point on either side. Is the vertical height of the lens. Is the part that goes across the bridge of your nose—hence the name.
Connect to the front of the frame on either side and rest behind your ear.
Is the horizontal diameter of one lens. Doctors may refer to this as “eye size.”
Eyeglass frame width
Eyeglass Lens Height
Eyeglass Bridge
Eyeglass Temple Arms
Eyeglass Lens Width

Shipping:

Standard Shipping 
Areas We Ship  Estimated Delivery
United States 14-21 Business Days
Canada 18-25 Business Days
  • Shipping is currently not available to the following countries/regions:
    Europe: Russia, Crimea
    Asia: Iran, Syria, North Korea, Uzbekistan, India, Hongkong, Taiwan
    Africa: Sudan
    South America: French Guiana, Cuba, Venezuela

We will make our best effort to deliver your package ASAP. However, additional time may be required due to issues including invalid addresses and custom clearance problems, or Force Majeure such as COVID-19.
Additional shipping costs may apply for shipments with more than twenty (20) pairs.

How long will it take to receive my eyewear?

All eyewear will take at least 14-21 business days to receive, especially since the majority of our products are customized. 

Returns:

Can I return my glasses if I do not like them?

No, All eyeglasses and sunglasses are final sale and can only be returned for exchange within 30 days due to there being manufacture defect with the customized product. All eyewear is thoroughly inspected before shipped.   

 

 

 

 

Shipping policy

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We ship to The United States and Canada.

Standard Shipping

United States 14-21 Days

Canada 18-25 Days

Due to COVID, please allow additional time to ship your customized products.

Returns and exchanges

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Please email our staff for details at visionfocusedoptix@gmail.com